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LBS Authors: Liz McMillan, RealWire News Distribution, Kevin Benedict, Shelly Palmer

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Mobile Retailing and NFC - Near Field Communications

Can you image the enormous changes mobile money will bring to the banking and credit/debit card industries?

The host of our CIO Council, Chris Albinson of Panorama Capital, today predicted that within one year mobile money will be on everyone's radar.  I asked for more details from several experts over dinner this evening and they predicted that iPhone 5 will have embedded NFC (near field communication) chips.  Google will announce mobile payment strategies, and so will other big players in the mobile money space like PayPal.  NFC are chips that can communicate personal data when they touch POS (point of sale) sensors.

What does this mean for enterprises in the retail space?  Who knows!  All I know is that everything from POS systems, to banking systems, EDI transactions and credit and debit card systems will be impacted.  Your smartphone will likely become your wallet.  The chip in the smartphone will uniquely identify you and provide you with the ability to pay for all kinds of things by just touching your smartphone to a counter top sensor.

Other things that can be done with the chip is to check into locations, so you can have personalized service based upon your account information, history, preferences, etc.

Can you image the enormous changes mobile money will bring to the banking and credit/debit card industries?  MNOs (mobile network operators) are already involved in the mobile banking and online payment industry in Asia and Africa.  In Asia and Africa, where many people do not use banks or have bank accounts,  wireless carriers are providing many banking functions.

The industry players that control smartphones with NFC chips, wireless services, POS systems, online money, payment and banking infrastructures are up for a very interesting ride.  Software companies like Smartsoft Mobile Solutions

that focus on mobile retailing solutions will be right in the middle of these changes.

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More Stories By Kevin Benedict

Kevin Benedict serves as the Senior Vice President, Solutions Strategy, at Regalix, a Silicon Valley based company, focused on bringing the best strategies, digital technologies, processes and people together to deliver improved customer experiences, journeys and success through the combination of intelligent solutions, analytics, automation and services. He is a popular writer, speaker and futurist, and in the past 8 years he has taught workshops for large enterprises and government agencies in 18 different countries. He has over 32 years of experience working with strategic enterprise IT solutions and business processes, and he is also a veteran executive working with both solution and services companies. He has written dozens of technology and strategy reports, over a thousand articles, interviewed hundreds of technology experts, and produced videos on the future of digital technologies and their impact on industries.